Global Manufacturing & Distribution (confidential)

Order notifications, approvals, and report distribution were all manual at this client—handled by copying data between ERP, CRM, and spreadsheets, and emailing it around. Teams lost hours each week to repetitive handoffs instead of decision-making.

We replaced the manual steps with automated workflows built on Microsoft Power Automate and n8n: order-to-notification pipelines, conditional approval chains, and scheduled report generation. ERP and CRM connected via native connectors and APIs, with n8n handling cross-system orchestration that Power Automate alone couldn't cover.

Manual handoffs dropped by over 60%, report prep went from hours to minutes, and every approval now has a consistent audit trail. Operations and finance teams shifted their time from data shuffling to actual decision-making.